Feeling stuck? Here’s how to get help with using Energy Sparks

Whether you are completely new to Energy Sparks, need a refresher, or want to show your colleagues how to get the most out of Energy Sparks, there is plenty of help available to you. Here’s where to find it…
Are you new to Energy Sparks or feeling a bit rusty? Struggling to make sense of your data?
Never fear – we have a range of ways to help you.
Have a question? Try our help pages
Our help pages give an introduction to Energy Sparks, highlighting the main features, functionality and next steps so that you can get the most from the online tool.

Above: Screenshot of our help page index. You can browse by topic, or use the search bar.
Want to get other staff members more engaged with energy saving?
We have an introductory slide deck to explain to staff why you are using Energy Sparks at the school.
Alternatively, you could share our inspiration video, which is designed to be emotive and explain – in simple terms – why saving energy at school really matters for our planet and its people.

Unsure how to use Energy Sparks with your students?
Our teacher information pack can be used to support groups of pupils and staff to engage more deeply with energy efficiency work in their school. Pupils are supported to take action on two energy issues in the school by working their way through two short programmes of activities.
You could also sign up to our ‘Engaging pupils in energy saving and climate’ newsletter.
Need a refresher on how to navigate and use Energy Sparks?
Energy Sparks schools and MATs can sign up to any of our free training sessions, including virtual inductions and sessions focused on particular energy saving topics.
We also have a range of videos that can give you ideas, solve common energy saving challenges and support your eco-team.
Not sure where to get started?
Our annual cycle graphic (PDF) helps to break energy saving down by season, helping you to take the right actions at the right time to maximise impact.
You could also watch our video: How to prioritise energy efficiency efforts.

Talk to our team
If you aren’t able to find an answer or solve your problem using the resources above, your account manager would be happy to help. If you’re not sure who that is, you can email support@energysparks.uk and we will direct you to the right person.